Terms & Conditions

Welcome to ARB Digital. By accessing our website and using our services, you agree to be bound by the following terms and conditions. Please read them carefully before proceeding. If you do not agree to these terms, you may not access or use our services.

1. General Information

  • These Terms & Conditions govern your use of our website and services.
  • ARB Digital reserves the right to update these terms at any time without prior notice. Changes will be effective immediately upon being posted on this page.
  • Continued use of our website and services signifies your acceptance of any updates or modifications.

2. Services Offered

  • ARB Digital provides digital services (including consulting, design, marketing, and web development) and publishing services (including book design, formatting, and metadata optimization).
  • A full description of each service is available on our website.

3. Payment Terms

  • All services must be paid in full prior to project commencement unless otherwise agreed in writing.
  • Payment details, including timelines and methods, will be outlined in the service agreement provided for each project.
  • ARB Digital reserves the right to suspend work on a project if payments are delayed.

4. Project Timelines

  • Project timelines will be discussed and agreed upon prior to the start of each service.
  • ARB Digital will make every effort to adhere to the agreed timelines but is not liable for delays caused by unforeseen circumstances, client delays, or third-party issues.

5. Intellectual Property

  • All content, designs, and materials provided by ARB Digital are the intellectual property of ARB Digital until full payment has been received.
  • Upon completion of the project and receipt of payment, ownership of deliverables will transfer to the client.
  • ARB Digital reserves the right to use completed projects in its portfolio unless explicitly requested otherwise by the client in writing.

6. Client Responsibilities

  • Clients must provide accurate, complete, and timely information to ensure the success of the project.
  • Clients are responsible for reviewing deliverables and providing feedback in a timely manner. Delays in feedback may impact project timelines.

7. Refunds & Cancellations

  • Refunds will only be issued for projects canceled before any work has commenced.
  • Once work has started, refunds will not be issued. For cancellations, any fees for completed work will be deducted before refunds are considered.

8. Liability

  • ARB Digital will not be held liable for any indirect, incidental, or consequential damages resulting from the use of our services.
  • While we make every effort to ensure accuracy and quality, ARB Digital is not liable for errors or omissions that result from client-provided information or delays.

9. Confidentiality

  • Both ARB Digital and the client agree to keep all project-related information confidential.
  • ARB Digital will not share client information with third parties without prior consent unless required by law.

10. Governing Law

  • These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes will be resolved in the courts of this jurisdiction.

11. Contact Us

If you have any questions regarding these terms, please contact us via the form on our website.

By using ARB Digital’s website and services, you acknowledge that you have read, understood, and agreed to these terms and conditions. Thank you for choosing ARB Digital!